JEM’s commitment to quality is instilled throughout every area of the company from front-desk operations to prototyping, and continues to grow its network of quality and compliance professionals.
JEM’s Quality Policy:
To enhance customer satisfaction and loyalty by:
- Meeting our customers’ requirements and expectations;
- Continually improve our product, striving to ship defect free products;
- Continually improve the effectiveness of our quality management system; and
- Maintain a motivated and highly skilled team.
JEM Engineering received ISO 9001 Certification on May 07, 2007.
What is ISO 9001?
ISO 9001 is an International Standards for Quality (ISO) management system that is accepted around the world. Currently more than 90 countries have adopted ISO 9001 as national standards. When you purchase a product or service from an organization that is registered to the appropriate ISO 9001 standard, you have important assurances that the quality of what you receive will be as you expect. In addition, with the year 2008 revision of the standard, quality objectives, continual improvement and monitoring of customer satisfaction provide customers with increased assurances that their needs and expectations will be met.
The standard intended for quality management system assessment and registration is ISO 9001. The standards apply uniformly to organizations of any size or description.
Why are the Standards so Important?
Many companies require their suppliers to become registered to ISO 9001. In fact, registered companies have had dramatic reductions in customer complaints, significant reductions in operating costs and increased demand for their products and services. A company’s conformance to an industry-recognized quality standard ensures that it has a sound quality management system, and that is a mark of a good business.
There’s a growing trend toward universal acceptance of ISO 9001 as an international standard. Visit the International Organization for Standardization for more information at www.iso.org.