Our Commitment to Quality

Quality is among our highest priorities. This instilled throughout every area of the company from front-desk operations to delivering our finished products, and we continue to grow our network of quality and compliance professionals.

Official Quality Policy Statement

JEM Engineering is committed to meeting our interested parties’ expectations for excellence in quality antenna solutions by utilizing our highly trained staff to effectively implement and apply a Quality Management System based on risk analysis and continuous improvement.

We'll make it right.

Our Quality Assurance Department inspects everything, from raw materials to finished goods, to ensure our products’ reliability and optimal performance. However, in the event of any manufacturing issues, such as defects in materials or workmanship,  all JEM Engineering products carry a One-Year Limited Warranty. We will repair or replace products that we deem covered by this Limited Warranty. Products damaged due to misuse, improper installation, or shipping are not covered by our Limited Warranty.

Our Quality Objectives

  • To enhance customer satisfaction and loyalty
  • To meet our customers’ requirements and expectations
  • To achieve excellence in quality antenna solutions
  • To continuously improve our product, as well strive to ship defect-free products every time
  • To ensure our highly trained staff adheres to the latest quality standards
  • To maintain an effective Quality Management System based on risk analysis and continuous improvement

Enhancing Our Quality Systems

We are dedicated to expanding and improving our quality management system to embrace the SAE Aerospace Standard, AS9100D. We are also in the process of obtaining our Potenciar Management System certification.

Additionally, we periodically run training to further enhance our quality system.

We are officially ISO 9001:2015 and IPC-A-610 certified.